Frequently asked questions
Have any doubts? Find answers to common questions from our guests here.
Why is it better to book from this official site rather than from another online portal, such as Booking or Expedia?
Only by booking on our site, you will receive:
- A welcome drink
- An upgraded room upon arrival (if available)
- Best price guaranteed
What time can I check-in and check-out?
Check-in begins at 3:00 p.m. Check-out is any time before 11:00 a.m. If you would like, you may leave your luggage at reception on the day of check-out, so that you are free to visit the Argentario.
What credit cards to you accept?
We accept all credit cards.
What are the terms of cancellation?
Every rate, offer, and package is subject to a different cancellation policy. We ask you to please verify during booking.
Do you organize excursions and tours?
Yes, upon request, we organize tours and excursions in Maremma and the Argentario and mini-cruises to the islands of the Tuscan archipelago.
Do you have a private beach?
Sandy beaches in Argentario are very rare. Our Boutique Hotel offers private access to one of the most exclusive areas of the Argentario, the Cala Piatti, a rocky beach where there is a bathing establishment equipped with deck chairs and umbrellas reserved for guests at a cost of €27 per day.
Is there Wi-Fi?
Yes, we have free Wi-Fi in all areas of the Boutique Hotel.
Do you have a parking garage?
Yes, our private parking lot with video surveillance costs €10 per day. Alternatively, you can park for free outside the hotel along the access road.
Is there cell coverage?
In some areas of the Boutique Hotel it may not be guaranteed.
Do you offer a menu for those with celiac disease?
Yes, upon request we offer products without gluten for breakfast, lunch, and dinner.
Do you welcome animals?
We offer the possibility to bring small pets at a cost of €10 per day, which includes a complimentary puppy-kit with food bowl, absorbent mats and spare bags. To offer your pet the best stay, please contact us to communicate his or her needs. We collaborate with a local clinic to provide contact information for nearby veterinarians available 24 hours a day.
Pets are not allowed in the swimming pool nor at the adjoining bathing establishment, but nearby Feniglia and Giannella offer many pet-friendly beaches.
What are the sanitization and cleaning measures of the hotel?
Our rooms and common areas are sanitized daily with the ozone machine, to ensure maximum hygiene.
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